Privacy Policy

What This Policy Covers

Menomonee Falls Water Softener runs this website so homeowners in and around Menomonee Falls, WI can learn about water softeners, reverse osmosis, whole-home filtration and well water treatment. The site is informational. It has no forms, accounts or online checkout, and the only way to reach us is by phone at (262) 440-9018.

This page explains what information passes through the site, what you share when you call, and how we treat both.

What the Website Records on Its Own

Like most websites, ours runs on a server that keeps ordinary logs. These can include your IP address, browser type, the pages you viewed and the time of your visit. We use them to keep the site working and to spot technical problems, not to identify you personally.

Cookies and Basic Analytics

We may use simple analytics cookies to see which pages people read and how they found us. That tells us whether our pages on topics such as well water treatment are actually useful. Your browser settings let you block or clear cookies, and the site will still work if you do.

What You Share When You Call

When you phone us, you decide what to tell us. Usually that is your name, a callback number, your address for an in-home visit, and some notes about your water and plumbing. We use those details to answer your questions, prepare a quote and schedule the installation.

If you ask about financing, the credit application is handled by the lender under its own privacy terms. We do not make credit decisions ourselves.

Who Sees Your Information

We do not sell your information. We share it only when the work requires it, for example with the plumber completing the installation in your home, or when the law requires us to. The people who see your details are those helping with your project.

Your Choices

You can ask what details we have from your call, ask us to correct them, or ask us to stop contacting you. The same number you used before, (262) 440-9018, reaches us for any of these requests; just tell us what you would like changed. We will take care of it as reasonably as we can.

Updates to This Page

If the way we run the site changes, we will revise this policy and post the new version here. Reading it again from time to time is the simplest way to stay informed about how your information is handled.